David Kahn Rare Coins Post-FUN 2024 News and Newps
and then there was Thursday, Jan 4 at FUN. Busy really doesn't even begin to describe that level of truly intense activity, for 7 or 8 hours straight. The day flew by - that's a great thing. But, this was an activity level that made me worry about making mistakes. Not being able to fully process the task at hand before having to begin the next. All three of us. Inundated. Overwhelmed. Which I thank you sincerely for! Yet, we were too busy, and I don't say that lightly.
Nor is it a complaint. I love to be busy. But, Team DKRC will have to revisit and revise our processes, to be sure that we keep activity levels below that threshold. We will maintain our excellent level of customer service of course, while also being certain to protect our inventory and double check our figuring. We are not aware of any major mistakes that were made, and we didn't lose any coins, but it was an environment that could have easily allowed that to happen.